Frequently Asked Questions (FAQ)

If you are having a problem with the website, please read through these q&a’s first.

Q1. I have paid my subscription, but I cannot view the newspaper online.

A1. Clear your Cache. Watch this video to learn how:
https://youtu.be/1OZrrg2QYoE?si=IMTMMzwOMJUv3Ci8

Q2. I just tried to order the newspaper, but it got a message saying, “Product cannot be purchased”

A2. When you get a message saying, “Product cannot be purchased” it is likely that you are using a VPN. We have restricted sales only to people who live in Australia and New Zealand.

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